Author: TeleTracking

PITTSBURGH, PA / ACCESS Newswire / January 6, 2026 / TeleTracking Technologies, a leading provider of healthcare operations solutions, today announced that Derek Ritchea has joined the company as Chief Strategy Officer. In this role, Ritchea will lead a range of key initiatives including monitoring market dynamics to inform strategy, and identifying, evaluating, and executing new high-impact partnerships while strengthening TeleTracking’s existing partnerships across the healthcare landscape.

“I am thrilled to welcome Derek to TeleTracking,” said Chris Johnson, Co-CEO of TeleTracking. “His experience leading healthcare strategy will be a true asset as we expand into new healthcare operations domains with the launch of the world’s first AI-enabled healthcare operations platform, built on the backbone of 35 years of industry expertise.”

Ritchea has more than 20 years of healthcare technology (HCIT) investment banking experience, advising companies on mergers, acquisitions, and capital markets transactions. He has deep expertise in healthcare technology market dynamics, competitive landscapes, financial analysis, and the use of data-driven insights to guide strategic decision-making.

Most recently, Ritchea served as a Managing Director at Lincoln International, specializing in M&A and growth equity advisory services for HCIT companies. Earlier in his career, Ritchea held healthcare investment banking roles at Merrill Lynch and Leerink Partners, advising disruptive public and private HCIT companies on sell-side and buy-side M&A, capital raising, and public financings.

“I’m excited to join such a trusted market leader as TeleTracking,” said Ritchea. “There is a great opportunity to reimagine how we go to market and address challenges beyond the traditional acute-care space, helping healthcare organizations operate more efficiently across the continuum.”

“I have been extremely fortunate to work with Chris and Chairman and Co-CEO Michael Zamagias over the past several years,” said Ritchea. “TeleTracking has had a monumental role in transforming healthcare operations over the past 3+ decades and I look forward to contributing to the team’s efforts to foster growth and innovation that will improve health systems’ ability to deliver extraordinary care worldwide.”

Ritchea holds a Master of Business Administration from the Tepper School of Business and a Bachelor of Science in Electrical and Computer Engineering from Carnegie Mellon University.

About TeleTracking

TeleTracking is the global leader in AI-powered healthcare Operations Platforms, helping hospitals and health systems optimize patient flow, capacity, staffing workflows, and performance across clinical and operational domains. With over 35 years of experience, TeleTracking combines domain expertise with operational solutions that seamlessly integrate with EMRs and other enterprise systems, extending operational visibility across entire networks. Learn more at TeleTracking.com.

Media Contact:
Karina Stabile
Aria Marketing for TeleTracking
kstabile@ariamarketing.com
(516) 317-5835

SOURCE: TeleTracking

View the original press release on ACCESS Newswire

University of Louisville Health pilots tool to tackle capacity constraints and improve patient flow across its system

PITTSBURGH, PA / ACCESS Newswire / November 20, 2025 / TeleTracking Technologies, the market leader in healthcare operations platforms for hospitals and health systems, today announced the launch of Decision IQ, the first AI-driven solution designed to manage patient flow at scale, during its annual TeleSummit customer conference in Nashville. The solution is already in place at University of Louisville Health (UofL Health), where leaders are using it to address capacity constraints and improve access.

Hospitals have long struggled to manage patient throughput – balancing incoming demand with limited space, staff, and resources – while relying on retrospective data that only shows what has already happened. Decision IQ replaces that model with proactive, system-wide visibility that empowers users to plan ahead and act in real time. At its core, Decision IQ is an AI-driven computational twin that unifies data from every department and ancillary service, creating a dynamic, system-wide view of patient movement. The technology simulates discharge priorities, predicts capacity needs, and translates those insights into clear direction within existing workflows to help care teams anticipate challenges before they escalate and reduce manual coordination so clinicians can focus more on patients.

“Decision IQ is about taking throughput data and making it actionable,” said Christopher Johnson, Co-CEO, TeleTracking. “By surfacing potential issues before they arise and recommending adjustments across the system, leaders gain the foresight to mitigate bottlenecks in advance – ensuring patients remain at the center of operational decisions. This marks a true transformation in how hospitals manage operations in the age of AI.”

UofL Health decided to implement Decision IQ after confronting growing capacity pressures and their impact on patient safety and care. As an early adopter, UofL saw the opportunity to apply AI to one of healthcare’s most persistent challenges – patient flow – and expand its longstanding partnership with TeleTracking beyond transfer operations.

“Our teams work tirelessly to move patients safely and efficiently, but traditional processes made it difficult to stay ahead of daily demand,” said Deanna Parker, MBA, MHA, BSN, RN, VP, Chief Nurse Executive, Downtown UofL Health. “Decision IQ gives us a forward-looking view of our operations, helping us anticipate where throughput challenges will occur and coordinate across departments before they impact patient care.”

About TeleTracking

TeleTracking is a technology company and the global leader in healthcare Operations Platforms, helping hospitals and health systems optimize patient flow, capacity, staffing workflows, and performance across clinical and operational domains. With over 35 years of experience, TeleTracking combines domain expertise with operational solutions that seamlessly integrate with EMRs and other enterprise systems, extending operational visibility across entire networks. Learn more at teletracking.com.

Media Contact:
Karina Stabile
Aria Marketing for TeleTracking
kstabile@ariamarketing.com
(516) 317-5835

SOURCE: TeleTracking

View the original press release on ACCESS Newswire