Author: Ambience

SAN FRANCISCO, CA / ACCESS Newswire / September 24, 2025 / Ambience Healthcare today announced the launch of its HCC Compliance Validator. Already live with eight healthcare organizations, the HCC Compliance Validator is a real-time tool that checks whether clinician-selected diagnoses are fully substantiated according to CMS documentation standards. The tool then identifies gaps in documentation for clinicians to address before notes are completed, helping clinicians prepare audit-ready notes.

Unlike traditional retrospective reviews, Ambience empowers clinicians to resolve compliance issues during the encounter, eliminating the potential for disruptive downstream queries and protecting health systems from disallowance. The tool ensures that hierarchical condition categories (HCCs) are fully substantiated in line with Monitor, Evaluate, Assess, Treat (MEAT) criteria.

“The current audit environment highlights how fragile our healthcare documentation processes can be. When records are incomplete or inconsistent, it creates downstream inefficiencies in revenue cycle management, undermines the integrity of clinical documentation, and burdens both clinicians and health systems,” said Mike Ng, Co-Founder, President and Chairman of Ambience Healthcare. “By embedding real-time validation at the point of care, we help clinicians capture documentation that is compliant, audit-ready, and true to the complexity of each patient’s story.”

AI Technology for Real-Time Compliance
Health systems are facing rising scrutiny from CMS and OIG, with improper Medicare Advantage payments exceeding $19 billion in FY 2024, including $1.09 billion tied directly to insufficient documentation. Traditional CDI and audit workflows catch gaps only after the fact, pulling clinicians away from patient care and creating costly rework.

Ambience’s HCC Compliance Validator eliminates this friction by equipping clinicians with:

• Instant Validation: Real-time checks that flag incomplete documentation before a note is signed

• MEAT-Aligned AI: Built to CMS standards, with emphasis on Assessment and Treatment as mandatory elements

• Workflow-Native Integration: Seamlessly embedded in Epic, athenahealth, and other EMR systems

• Compliance-First Design: Coaches clinicians on better substantiating their documentation in alignment with codes they select

“Manual audits and Epic in-basket queries slowed our workflows and created constant frustration for clinicians,” said Devon Morris, NP, with Ardent Health-affiliate Utica Park Clinic. “Ambience’s real-time compliance tool has completely eliminated that burden. By validating documentation instantly, it not only improves the clinician experience but also strengthens compliance across the organization. We’re excited to scale this across every encounter.”

About Ambience Healthcare
Ambience Healthcare is the leading AI platform for documentation, coding, and clinical workflow, built to reduce administrative burden and protect revenue integrity at the point of care. Trusted by top health systems across North America, Ambience’s platform is live across outpatient, emergency, and inpatient settings, supporting more than 200 specialties with real-time, accurate and coding-aware documentation. The platform integrates directly with Epic, Oracle Cerner, athenahealth, and other major EHRs. Founded in 2020 by Mike Ng and Nikhil Buduma, Ambience is headquartered in San Francisco and backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, Kleiner Perkins, and other leading investors.

Media Contact
Karina Stabile
Aria Marketing for Ambience Healthcare
kstabile@ariamarketing.com
516-317-5835

SOURCE: Ambience

View the original press release on ACCESS Newswire

SAN FRANCISCO, CA AND BRENTWOOD, TN / ACCESS Newswire / September 17, 2025 / Ardent Health, a leading provider of healthcare in growing mid-sized urban communities across the U.S., has partnered with Ambience Healthcare to launch an enterprise-wide deployment of its AI platform across Ardent’s ambulatory network.

Ardent clinicians now have access to Ambience’s AI platform to generate comprehensive and compliant documentation, reduce burnout, and enhance high-quality care delivery. This expansion follows a high-performing pilot across 17 specialties and 7 languages, achieving clinician utilization rates of 90%.

“Ambience is a centerpiece of our efforts to reduce clinician burnout while enhancing patient care,” said Ardent Health Chief Medical Officer FJ Campbell, MD. “We’re empowering providers to focus on patients, instead of constantly typing into the EHR, while ensuring each of their notes meet the highest clinical and compliance standards.”

Reducing clinician burnout and enhancing compliance

• Clinician well-being & satisfaction

  • 70% of Ardent’s pilot clinicians reported reduced cognitive load, improving focus on patient care

  • 100% of pilot clinicians stated that Ambience improved their job satisfaction

• Clinician productivity & efficiency

  • 45% decrease in documentation time (Epic UAL data)

  • 5 hours/week saved in documentation time per clinician

• Scalability

  • 90% overall encounter usage rate among Ardent pilot providers

  • More than 140,000 patient encounters documented using Ambience to date

“This technology is life changing,” said Theresa Horton, MD, pediatrician at Ardent’s Utica Park Clinic in Tulsa, Oklahoma. “I see myself enjoying my practice longer and am no longer considering early retirement.”

In addition to improving clinician experience, Ambience’s AI platform also supports downstream administrative teams by enhancing clinical documentation integrity and compliance. While other AI scribing technologies are leading to increased compliance issues and CDI queries, Ambience delivers real-time, audit-ready, coding-aware documentation that improves accuracy while reducing CDI queries and billing risk.

“At a time when documentation accuracy, coding integrity, and clinician burnout are converging challenges, Ardent is setting the standard by investing in AI that’s purpose-built for different care settings and specialties,” said Nikhil Buduma, Co-Founder and Chief Scientist, Ambience Healthcare. “We’re honored to partner with Ardent Health in scaling this impact across their care network.”

A new standard of care

Ardent Health also observed a measurable patient experience impact. Clinicians who used Ambience during the pilot achieved significant gains in all eight Press Ganey survey patient-satisfaction categories.

“Patient care is at the center of everything we do,” said Brad Hoyt, MD, Chief Medical Information Officer at Ardent Health. “Ambience enables providers to do what they do best, look patients in the eye, listen closely, and focus fully, providing the highest quality care.”

This rollout marks a key milestone in Ardent’s long-term digital transformation strategy, with Ambience positioned as a strategic partner across multiple clinical settings.

“Ambience is one of the leading innovators in healthcare today,” said Anika Gardenhire, Chief Digital and Transformation Officer at Ardent Health. “We’re excited to expand this partnership across our network, supporting nurses, emergency departments and inpatient units with technology that meets the moment.”

About Ardent Health

Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, the Company delivers care through a system of 30 acute care hospitals and approximately 280 sites of care with over 1,800 affiliated providers across six states. For more information, please visit ardenthealth.com.

About Ambience Healthcare

Ambience Healthcare is the leading ambient AI platform for clinical documentation, coding, and CDI-built to ensure compliance, eliminate administrative burden, and improve care delivery. Trusted by top health systems across North America, Ambience’s platform is live across outpatient, emergency, and inpatient settings, supporting more than 100 specialties with real-time, coding-aware documentation. The platform integrates directly with Epic, Oracle Cerner, athenahealth, and other major EHRs. Founded in 2020 by Mike Ng and Nikhil Buduma, Ambience is headquartered in San Francisco and backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, Kleiner Perkins, and other leading investors.

Media Contact:

Karina Stabile
Aria Marketing for Ambience Healthcare
kstabile@ariamarketing.com
516-317-5835

SOURCE: Ambience Healthcare

View the original press release on ACCESS Newswire

Co-Founder Mike Ng to take the role of President & Chairman

SAN FRANCISCO, CA / ACCESS Newswire / September 22, 2025 / Ambience Healthcare, the leading ambient AI platform for documentation, coding, and clinical workflows, today announced that Co-Founder and Chief Scientist Nikhil Buduma will step into the role of Chief Executive Officer. Ambience Co-Founder Mike Ng, who served as CEO since the company’s founding, will shift to the full-time executive role of President and Chairman.

“I am thrilled for Nikhil to step into the role of CEO,” shared Mike Ng, Ambience Healthcare President and Chairman. “Nikhil is respected as one of the most influential AI leaders in the industry by the nation’s leading health systems and academic medical centers. In my new position, I look forward to focusing on Ambience’s long-term vision and strategy.”

As CEO, Nikhil will focus on leading day-to-day operations, driving company growth, and product innovation. He will also be responsible for ensuring Ambience continues to deliver transformative impact for clinicians and patients while maintaining the company’s culture of operational excellence and long-term mission alignment.

Buduma and Ng co-founded Ambience in 2020 with the mission of freeing clinicians from the administrative burden of the EHR and enabling them to deliver the best possible patient care. Buduma, one of the early pioneers in deep learning research, authored Fundamentals of Deep Learning (O’Reilly), the first widely adopted textbook on modern AI. He has been recognized by Becker’s Hospital Review as one of its “Rising Stars: 100 Healthcare Leaders Under 40.”

“I’m excited to partner with Mike in his new role as we focus on forging the next chapter of Ambience’s growth,” said Nikhil Buduma. “Mike cemented our foundational partnerships with AI research labs, led Ambience’s marquee partnerships with leading health systems, and spearheaded our investments into revenue cycle products. Moving forward, Mike and I will continue to work tirelessly to harness AI to deliver better care, at a lower cost, and with a better experience for everyone.”

Under Ng’s leadership, Ambience Healthcare has grown into one of the most trusted names in healthcare AI. Since its founding, Ambience:

• Raised $343 million in funding to accelerate development and deployment of its platform

• Scaled to a team of more than 200 employees across engineering, clinical, and go-to-market functions

• Partnered with more than 40 leading healthcare organizations, including Cleveland Clinic, UCSF Health, Houston Methodist, St. Luke’s Health System, Memorial Hermann Health System, Ardent Health, and John Muir Health

• Achieved a 97.7% Spotlight Report score from KLAS Research in the Ambient AI category

• Became the first ambient AI technology to expand beyond AI scribing into pre-charting, coding, CDI, and clinical decision support

About Ambience Healthcare
Ambience Healthcare is the leading AI platform for documentation, coding, and clinical workflow, built to reduce administrative burden and protect revenue integrity at the point of care. Trusted by top health systems across North America, Ambience’s platform is live across outpatient, emergency, and inpatient settings, supporting more than 100 specialties with real-time, coding-aware documentation. The platform integrates directly with Epic, Oracle Cerner, athenahealth, and other major EHRs. Founded in 2020 by Mike Ng and Nikhil Buduma, Ambience is headquartered in San Francisco and backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, Kleiner Perkins, and other leading investors.

Media Contact:
Karina Stabile
Aria Marketing for Ambience Healthcare
kstabile@ariamarketing.com
516-317-5835

SOURCE: Ambience

View the original press release on ACCESS Newswire